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Problems with texts since I changed phone number
Jumpinjack34
Member

What is going on?!!! I just changed my phone number the other day and since then have not been able to receive or send some texts!!! I just got the iPhone 6 but it was working fine until I changed my mobile number. Between Verizon and Apple we have run every test under the sun and it hasn't helped! Any help would be much appreciated.

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Re: Problems with texts since I changed phone number
vzw_customer_support
Customer Support

That's definitely not good, Jumpinjack34! We are here to help find you a solution to this missing text issue. Regarding the texts you can send and receive, are you receiving only blue iMessage apps, or Green SMS texts?

Do you know if you are having issues sending and receiving to just iPhones or non iPhone devices, or both?

NicandroN_VZW

Follow us on twitter @VZWSupport

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