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Question about Order Status
BITS01
Member

My Company has upgraded my Iphone to Iphone 6plus. It was ordered on Sept 12 2103.

I tried check the order status using the below link

Quick Tasks 

I get the Status

Order Date

09/12/2014

Order Number

MB14336XXXX

Order Status

PRE

What does pre means? It does not give any relevant information when it will be delivered. I know the systems are over whelmed with orders but being a topmost wireless company Verizon should be able to give relevant information and just don't throw some coded response which does not make any sense to customers

Thanks

Bits01

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Re: Question about Order Status
krewzlo
Member

That is the same info mine had showed, I am a business customer too.  My order went through at 430am on the 12th.  Until last night that is only info it showed on that page was PRE.  Last night it said completed and now this morning it gave a tracking number and shows it was shipped.  I just received my ship confirmation email a few hours later.  If you can login to your actual business account and look under orders you do get a little more info but not much.  Mine showed processing on that screen until last night.

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