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Regular iPhone 6 ship date???

So I'm curious - I pre-ordered my iPhone 6 on 9/13 in a store and the rep specifically said, "if you order just a regular iPhone 6 (not the Plus), it will definitely ship on the 19th."  He said that if I order a Plus it wouldn't be until Oct.  So, I decided to go with just a regular 6 mainly for that reason - I wanted it sooner.  Now I check my status on the 20th and it says expected ship date 10/10????  Of course I can't find a number to call - should I just call the store?  Or do they not have accurate information (as one of the reps already provided me with false info)?

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