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Removed files, now no LTE service or phone, only wifi and internet
KingMe
Member

This morning I erased a lot of stored data from my iphone 6, very small cookie files. Some were marked Apple phobos with an ID number. After removing these cookies now I don't have Verizon LTE services. I have tried all troubleshooting recommendations with no result. Anything else I can try before going down to the Verizon or Apple store to get it fixed. (Which store should I go to?)

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Re: Removed files, now no LTE service or phone, only wifi and internet
Weth
Sr. Leader

How did you erase files?  Did you use a utility to see file structure on phone and delete from there?  You may need to do full erase and restore if nothing works. 

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Re: Removed files, now no LTE service or phone, only wifi and internet
kaebfly
Leader

Are you saying you deleted files while your phone was connected to a computer by deleting files/folders in the explorer? If so...only thing I can think of is attempting to restore your device as new via iTunes. Also might try contacting Apple support if you can't get things working with a restore.

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