Returning the wrong phone
egrill
Newbie

I was originally sent the wrong iPhone 6 (had ordered the white/gold, received black/silver) so I called last week and they sent me the correct one (very quickly, might I add). I'm ready to return the black/silver one but they didn't send me a return address label and I do not feel I should be paying to send it back. How do I proceed?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Returning the wrong phone
nicholasbranson
Specialist - Level 1

this page has a pretty plain to see link for if you "lost" your return label, and links you to where to print out a new one from your order history.

Return/Exchange Procedures

View solution in original post

0 Likes
Re: Returning the wrong phone
nicholasbranson
Specialist - Level 1

this page has a pretty plain to see link for if you "lost" your return label, and links you to where to print out a new one from your order history.

Return/Exchange Procedures

0 Likes
Re: Returning the wrong phone
egrill
Newbie

thanks for the response. I did see that, but I didn't have a return label in my order history

0 Likes