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Ringback tones
DJayR
Member

I'm trying to purchase Ringback tone but it says my phone needs1.0 and is not compatible. What do I need to do?

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Re: Ringback tones
Ann154
Expert
Expert

If you have the Advanced Calling feature enabled on your line, you can't use Ringback Tones.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Ringback tones
vzw_customer_support
Customer Support

Hello DJayR! Thanks for the awesome tip Ann154! Were you able to verify if your HD calling is enabled? If so, please disable and re-test the ringback tones. Thanks in advance.


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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