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See message preview on iPhone home screen with Message+
DJTentman
Enthusiast - Level 3
‎06-19-2018 01:42 AM

I love the Message+ app on iOS. because it syncs read messages with the app on my PC. However, after a recent update, I can no longer see the content of the message from my iPhone home screen and from my Apple Watch.  I confirmed that I have "show message preview" enabled in the app. I have also tried deleting and reinstalling the app, but I still have the same problem.

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Re: See message preview on iPhone home screen with Message+
vzw_customer_support
Customer Service Rep
‎06-21-2018 02:06 AM

We want to make sure you can use your favorite features. We want to make sure all settings are set for your application. You mentioned show message preview was active on the app already, were you able to also activate Show message preview on your iPhone settings? You can find this under, Settings, Notifications. Please make sure iMessage is turned off is your Message plus is your main application for messaging.

 

JavierMD_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: See message preview on iPhone home screen with Message+
DJTentman
Enthusiast - Level 3
‎06-21-2018 03:54 AM

Show preview is set to "always" in the notification settings.

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Re: See message preview on iPhone home screen with Message+
DJTentman
Enthusiast - Level 3
‎08-16-2018 11:38 AM

Has anyone found the solution for this? I'm still having this problem. So, I cannot effectively use Message Plus.

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Re: See message preview on iPhone home screen with Message+
vzw_customer_support
Customer Service Rep
‎08-18-2018 11:50 AM

I know it's important for your message preview to show, darylsensenig. I'm happy to assist further. Next, please uninstall then reinstall the Messages + app: http://spr.ly/6586DvxM8. After that, please reinstall the app then retest: http://spr.ly/6587DvxMD Please keep us posted.

 

Tracy_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: See message preview on iPhone home screen with Message+
DJTentman
Enthusiast - Level 3
‎08-22-2018 04:34 AM

I had tried that before, and it didn't work, but this time it did.

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