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Server Error - Backup Assistant was unable to connect with the server
EasyAs123abc
Member

I am trying to restore my contacts that were backed up on my prior phone with the Backup Assistant. I completed a backup less than 24 hours ago. It took me several tries until I finally got the access code for the Backup Assitnat. Now at Step 3/4, all I get is Server Erro - Backup Assistant was unable to connect with the server. This has lasted for over 30 minutes.

Any one else have this problem and if so, were you ever able to get it resolved?

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Re: Server Error - Backup Assistant was unable to connect with the server
vzw_customer_support
Customer Support

Oh boy! Let me see what's going on. Are you using the VZW Cloud or the BUA app? Please try downloading the VZW Cloud app if you dont already have it. And once downloaded. Tap the 3 bars in the upper corner and go down to "TOOLS", then tap "RESTORE CONTENT". That should do it!

VanetrisC_VZW

Follow us on Twitter @VZWSupport

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