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Shipping date changed to "unavailable"???
kokomiller
Member

I started my order at 12:00 am pst- was told sept 19th arrival. Confirmation email says sept 19th delivery date. Checked online order status- it just switched to"unavailable" we ordered a grey 6 64 gb and a grey 6Plus 64 gb. When will my device ship? Is my confirmation email guarantee? It does not say "estimate", it says "deliver by 09/19/2014"- can someone from verizon please clarify?

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Re: Shipping date changed to "unavailable"???
vzw_customer_support
Customer Support

Congrats on your new phone, kokomiller. Your email does confirm your accurate delivery date. So you are scheduled to receive your new phone on the 19th. Have a great week.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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Re: Shipping date changed to "unavailable"???
vzw_customer_support
Customer Support

Congrats on your new phone, kokomiller. Your email does confirm your accurate delivery date. So you are scheduled to receive your new phone on the 19th. Have a great week.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

View solution in original post