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Siri won't work
Coulter
Newbie
‎01-16-2016 08:21 PM

I've tried resetting the Network connections. It worked for a couple of hours but didn't fix the problem

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Re: Siri won't work
mama23dogs
Legend
‎01-16-2016 09:38 PM

Did you turn Siri on in settings?

open settings

general

siri

turn switches on for "Siri" and "hey Siri "

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Re: Siri won't work
Coulter
Newbie
‎01-16-2016 10:03 PM

Yes that's the 1st thing I did

Coulter

Sent via the Cosmos

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Re: Siri won't work
mama23dogs
Legend
‎01-17-2016 02:53 PM

IS restrictions set on?  If Siri is blocked in restrictions it won't work.

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Re: Siri won't work
Coulter
Newbie
‎01-17-2016 03:22 PM

Siri restrictions are turned off

Coulter

Sent via the Cosmos

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Re: Siri won't work
Salisbury
Specialist - Level 2
‎01-18-2016 07:58 AM

   Hi Coulter, go into the Settings to General > Accessibility and turn "OFF" Phone Noise Cancellation if it's in green it means it's ON.

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Re: Siri won't work
Coulter
Newbie
‎01-18-2016 08:09 AM

Thanks. I turned it off but still doesn't work

It may be a coincidence but Siri also doesn't sync with iCal

Thanks

Coulter

Sent via the Cosmos

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Re: Siri won't work
Salisbury
Specialist - Level 2
‎01-18-2016 10:16 AM

  OK let's check the volume level to see if it's not set to low. Open Hey Siri by pressing on the Home Button then use the volume control buttons on the side of the iPhone 6s.

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Re: Siri won't work
vzw_customer_support
Customer Service Rep
‎01-18-2016 08:38 PM

Thanks for resetting the network settings and all the troubleshooting steps that you have done so far, Coulter. Let's get some additional information and explore ways to resolve. When was the last time that Siri worked for you? What is your iOS version? Is there any physical/water damage to your phone?


AntonioC_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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