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Siri won't work
Coulter
Member

I've tried resetting the Network connections. It worked for a couple of hours but didn't fix the problem

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Re: Siri won't work
mama23dogs
Sr. Leader

Did you turn Siri on in settings?

open settings

general

siri

turn switches on for "Siri" and "hey Siri "

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Re: Siri won't work
Coulter
Member

Yes that's the 1st thing I did

Coulter

Sent via the Cosmos

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Re: Siri won't work
mama23dogs
Sr. Leader

IS restrictions set on?  If Siri is blocked in restrictions it won't work.

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Re: Siri won't work
Coulter
Member

Siri restrictions are turned off

Coulter

Sent via the Cosmos

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Re: Siri won't work
Salisbury
Sr. Member

   Hi Coulter, go into the Settings to General > Accessibility and turn "OFF" Phone Noise Cancellation if it's in green it means it's ON.

No trees were harmed by this message. However, several trillion electrons were extremely inconvenienced.

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Re: Siri won't work
Coulter
Member

Thanks. I turned it off but still doesn't work

It may be a coincidence but Siri also doesn't sync with iCal

Thanks

Coulter

Sent via the Cosmos

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Re: Siri won't work
Salisbury
Sr. Member

  OK let's check the volume level to see if it's not set to low. Open Hey Siri by pressing on the Home Button then use the volume control buttons on the side of the iPhone 6s.

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Re: Siri won't work
vzw_customer_support
Customer Support

Thanks for resetting the network settings and all the troubleshooting steps that you have done so far, Coulter. Let's get some additional information and explore ways to resolve. When was the last time that Siri worked for you? What is your iOS version? Is there any physical/water damage to your phone?


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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