Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Slow LTE Speed in Durham, NC (27709)
gingerfu
Member

Have been experiencing slow speeds off and on for the past week or two from my desk at work. Guy sitting next to me gets 11-24d/5-7u with AT&T. I'm getting the following:

1.58d/3.71u

1.40u/3.65d

.57u/.22d

How can this be? I've already had one SIM card replaced. WIFI speeds at home seems appropriate enough. The online step by step process to test troubleshoot didn't work for me.

Any ideas?

Labels (1)
0 Likes
Re: Slow LTE Speed in Durham, NC (27709)
gingerfu
Member

Just retested...

55 ping/4.71u/5.67d

Seriously?

0 Likes
Re: Slow LTE Speed in Durham, NC (27709)
vzw_customer_support
Customer Support

I want to make sure that you speeds are blazing gingerfu. How long have you had this issue for? What is your zip code? Do you have WiFi turned on?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes