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Straight to voicemail
Bcabby
Member

All my incoming calls are going straight to voicemail. If someone text me that it’s going to vm I can call them right back with now problems. I am living in Canada and have an international plan. Do not disturb and hd calling have been disabled. All software is up to date. How can this be fixed? 

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Re: Straight to voicemail
vzw_customer_support
Customer Support

Help has arrived, Bcabby. We want all of your call going through as intended. In order to better assist, I do have a few questions. When did this issue begin or when did you first notice an issue? Were there any changes to the device prior to this happening? Here are instructions to turn off Call Forwarding which can be done on the device or via My Verizon: http://spr.ly/6608E2a78 ChrisM_VZW

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