Have a phone you love? Get up to $500 when you bring your phone.
$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on select Unlimited plans req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
Is there a case on your phone? If so, take that off and try it. Otherwise, it is more than likely a hardware issue. I'd download the Apple Store App and make an appointment with the Apple Store to take the phone in.