Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Trade in Program is ripoff

How can I get satisfaction from your bogus Trade in Program. Your "Helpline" for the program is unreachable.  One family member is yet to receive the shipping materials. Another that shipped two  weeks ago still shows that hasn't been received on the Websites status checker. These people bought new IPhones on the premise that they would receive compensation for their old phones within two weeks.

The submission date for both was September 23, plenty long enough for this to be resolved. Each request was completed separately, so each has own submission  ID.

Even though half of the family now is committed to two more years of your service, the other half are up in June. Guess who is going elsewhere for phone service.

Labels (1)