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UNKNOWN CALLER on all incoming calls
stlspidey
Member

All incoming calls show UNKNOWN CALLER instead of the name (when in contacts) or the number, when not.  This happened suddenly yesterday.  Any ideas how to fix?  I have an iPhone6S, ios 9.3.2.

Labels (1)
Re: UNKNOWN CALLER on all incoming calls
Hmmm13
Member

Did you get a response? I keep getting an unknown caller also!

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Re: UNKNOWN CALLER on all incoming calls
47seijar
Sr. Member

I restarted my phone when I got this and the problem resolved itself. Power down completely, wait a couple minutes, and then restart.

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Re: UNKNOWN CALLER on all incoming calls
vzw_customer_support
Customer Support

The caller ID feature is really handy to have Hmmm13. It helps let you know who is calling. Let's make sure we get yours working. Do you have an iPhone as well? Does it happen with all callers or just some? Have you tried to restart as the other user suggested to see if that made a change?


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: UNKNOWN CALLER on all incoming calls
vzw_customer_support
Customer Support

Hmmm13, we will work together to get this caller id issue fixed. When did you start having issues with this? Does this happen with all your calls? Have you updated your phone recently or added any new apps?

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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