Updates download Code?

[Mariahlsv]

When trying to download updates, it keeps asking to enter a code ? Where do I get a l code?

[vzw_customer_support]

Mariahlsv,

Hmm, that is definitely odd to hear. We're here to help figure this out. Is it asking for a particular code or what would be the exact error message? Do you have a display lock on the device? If so, have you attempted to enter in that code? Is this for applications updates or a device software update?

AdamG_VZW
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