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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!

I bought a samsung note 7, which as we know has been recalled, so I went to my local verizon and got a new phone, and went back to a iPhone 6s plus. Which I hate... but didn't realized how much i hated it until after the 14 day return period. when i go onto my verizon it says my iPhone 6s plus is eligible for an upgrade, but i have to pay my phone in full in order to do that. Why? Is there any way that i don't have to pay almost $600 dollars just to pay off my current phone  to upgrade to the new samsung S8+??

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Re: Upgrading...
Community Leader
Community Leader

Is there anyway not to pay for a phone you agreed to pay for when you purchased it on the payment plan??? No. You are liable to pay off the phone. What you CAN do is to pay it off and then sell it on a site such as in order to recoup most if not all or more than your payoff amount.