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VZ Navigator & iOS 9.0.2 bombs out
BSabio
Member

I recently updated my iPhone6 to iOS 9.0.2, which has more bugs than a Roach Motel, and now all-of-a-sudden my VZNavigator fails to load.

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Re: VZ Navigator & iOS 9.0.2 bombs out
vzw_customer_support
Customer Support

BSabio, let’s work on getting this fumigated for you. I know the importance of needing your navigation application to work to keep you in the right direction so let’s work together to see what’s going on. Since this has been happening, have you tried to uninstall & re-install the application? Also does this happen when on WiFi & Cellular Data?


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: VZ Navigator & iOS 9.0.2 bombs out
BSabio
Member

If I uninstall the app will I lose all the data that I have saved ... I am getting ready for two vacations and have a lot of information stored for them both that I do not want to lose.

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Re: VZ Navigator & iOS 9.0.2 bombs out
vzw_customer_support
Customer Support

BSabio, I totally understand where you are coming from. I know that getting the application to work is key however if the device is malfunctioning as it is, that would be a necessary step in getting to the bottom of this issue for you. One thing you may do as an alternative is use Google Maps  (https://itunes.apple.com/us/app/google-maps/id585027354?mt=8 ) or Apple Maps ( currently an app icon on the phone)  to see if either application works better for you so that you may use in place of VzNavigator.


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: VZ Navigator & iOS 9.0.2 bombs out
bd94s10
Sr. Member

What version of VZNav are you on? Are you on the latest version that is in the App Store? VZ Navigator on the App Store

Version 9.10.0.10 appears to have been published on 9/28/15.

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