Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Verizon cloud picture back up
Kendra05
Member

When trying to back up my contacts and photos on my iPhone 6, Verizon cloud says I have no pictures and videos on my device, but I have 1200 pictures. It won't back up those, but it will back up my contacts. Please help!

Labels (1)
0 Likes
Re: Verizon cloud picture back up
vzw_customer_support
Customer Support

We want to make sure that you keep your content secure. Please use this link and it will help with the backup process. Try it: http://www.verizonwireless.com/support/verizon-cloud-faqs/. You can also back up the iphone using itunes or icloud here: http://www.verizonwireless.com/support/verizon-cloud-faqs/. We will be here if you need more assistance.
BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes