Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Voicemail Access
DavRehoboth
Member

I can't change voicemail password directly on my new iPhone 6.  I receive the message "Voicemail Unavailable.  Unable to connect."  But I can change the password from the menu after dialing *86.  At the same time, I cannot access v-mail from the iPhone screen and I do not receive alerts showing that messages are waiting.  Again, I have to dial *86 to hear messages.  Help!

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Voicemail Access
vzw_customer_support
Customer Support

DavRehoboth, congratulations on your upgrade to a new iPhone 6. You no longer have to dial *86 to access your voice mail feature since you now have "Visual Voice Mail." All of your previous messages will be transferred to your new Visual Voice Mailbox. For more details regarding how Visual Voice mail, click on http://vz.to/15KVw7K 

LasinaH_VZW
Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: Voicemail Access
vzw_customer_support
Customer Support

DavRehoboth, congratulations on your upgrade to a new iPhone 6. You no longer have to dial *86 to access your voice mail feature since you now have "Visual Voice Mail." All of your previous messages will be transferred to your new Visual Voice Mailbox. For more details regarding how Visual Voice mail, click on http://vz.to/15KVw7K 

LasinaH_VZW
Follow us on Twitter @VZWSupport

0 Likes