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Voicemail Issues
WCJaws90
Member

I updgrade my phone to iPhone 6 and since upgrading I do not have access to voicemail.  When I go into the voicemail I get a recording that says, "Your account has no access to voicemail, please contact your system adminstrator."

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Re: Voicemail Issues
vzw_customer_support
Customer Support

Hmm. That's strange, WCJaws90. Are you able to dial *86 to get into your voice mail? Is your cellular data turned on (Settings > Cellular) to ensure your iPhone's Visual Voice Mail can be accessed?

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Re: Voicemail Issues
vzw_customer_support
Customer Support

Hmm. That's strange, WCJaws90. Are you able to dial *86 to get into your voice mail? Is your cellular data turned on (Settings > Cellular) to ensure your iPhone's Visual Voice Mail can be accessed?

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Re: Voicemail Issues
WCJaws90
Member

I did have the cellular data turned on, however; for the Enable LTE option I had it set to Data only.  When I switched it to Voice & Data I was able to access my voicemail.  Thank you very much for the help!

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