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Voicemail not working

When someone leaves a voicemail, the icon lights up, but I am unable to play the message. Each time I push the play button, the voicemail stops.  This has been happening for 7 days now. No change even after installing the most recent Apple update. I can only listen to them if I call myself from a different phone.

Any help available?

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Re: Voicemail not working
Customer Support

Oh, my. That can be very alarming to suddenly not be able to check your voicemail, RAZORBLADEFRNDLY. I am happy to assist. So we can dig a little deeper and look at some details on the account, I have sent you a Private Message.

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