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What do i do if my iPhone 6 keeps freezing randomly?
RebHamlin4
Member

For the past two days, my boyfriend's iPhone 6 has been randomly freezing. It started yesterday morning and just froze. He was able to try a restore by connecting it to his computer, however it didn't work. Please help as this is becoming a rather annoying problem.

Thank you!!!!

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Re: What do i do if my iPhone 6 keeps freezing randomly?
Weth
Sr. Leader

the phone is still less than 1 year old and still under Apple's warranty.  Take it to an Apple Store or call Apple's customer service.  That is your best option. 

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Re: What do i do if my iPhone 6 keeps freezing randomly?
vzw_customer_support
Customer Support

You are awesome for reaching out about your boyfriends phone, RebeccaHamlin. Let's get him back in action. Did this start after installing new app or update? What is the current version on his phone under Settings>General>About? Does the phone resume normal operation when he restarts it?
YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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