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What happens if I cancel my service before a repair is completed?
DEBATK5
Newbie
‎11-18-2018 12:28 PM

If I file a claim to replace my screen, but cancel my service before the service tech actually repairs the phone, will the repair be covered?   I already scheduled it and paid the deductible.  It was damaged last month.

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Re: What happens if I cancel my service before a repair is completed?
vzw_customer_support
Customer Service Rep
‎11-19-2018 07:14 AM

Thank you so much for reaching out to us,DEBTK5. We would love to assist you today. How long ago did you cancel your service? 

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Re: What happens if I cancel my service before a repair is completed?
DEBATK5
Newbie
‎11-19-2018 07:50 AM

I scheduled my repair yesterday, and plan to cancel my service today if that doesn’t keep me from getting my phone repaired.

Thank you!

Sent from my iPhone

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Re: What happens if I cancel my service before a repair is completed?
vzw_customer_support
Customer Service Rep
‎11-19-2018 08:27 AM

We want to be sure to provide the assistance you need DEBATK5. I have sent you a direct message so we can further assist. 

Rashad_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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