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Just got this phone and when I go to settings and check available storage it only indicates 12G. Am I missing something here?
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Things like computers and phones have programs and software already installed which do eat into the available GB. Losing 4GB seems a bit high to me, but you could go through your applications and see if you can uninstall anything.
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Up to 50% available memory can be reserved for system files and recovery partitions. I believe the iPhones may take up about 3-4GB of user storage. IOW, a 16GB iPhone may have only 12GB usable storage due to immovable and inaccessible files and OS system requirements.
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12 to 13 GB is the expected amount.
How much space is initially available for storage on 16gb Iphone 6 ? - Apple Store (U.S.)