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What is going on with Verizon??
Abbeyjo
Member

iMessages, FaceTime, and some phone calls aren't going through. Messages saying delivered but other person never received. When someone tries to FaceTime me it will automatically disconnect. Some iMessages not being delivered right away, even though both users have LTE coverage. Multiple people are having the same issue. FRUSTRATED!!!

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Re: What is going on with Verizon??
mama23dogs

Agreed.  These are Apple functions and the problem is device specific. 

Apple has their own forums  Welcome | Apple Support Communities

View solution in original post

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Re: What is going on with Verizon??
Ann154
Expert
Expert

FaceTime and iMessages are all Apple features and are routed through the Apple servers. If the rest of device functions normally then perhaps the problem is with Apple not Verizon Wireless.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: What is going on with Verizon??
mama23dogs

Agreed.  These are Apple functions and the problem is device specific. 

Apple has their own forums  Welcome | Apple Support Communities

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Re: What is going on with Verizon??
vzw_customer_support
Customer Support

Abbeyjo,


That's very alarming to hear! We want to make sure everything on your phone works just the way it should. What type of device are you using? Do regular calls and text messages work? Do you have any issues with using LTE or other data? Does the same thing happen whether you're on celullar data or wi-fi?


AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: What is going on with Verizon??
bd94s10
Sr. Member

Various outlets including Engadget were reporting an outage on Apple's side, which is the cause of the challenges you mentioned.