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What to do next with phone "locking up"/turning off on its own and performing multiple soft resets a day?
ET4
Member

Since Saturday, phone has been "locking up."  No access to any apps, text, web, settings, etc.  I do soft resets multiple times a day to use phone.  This morning phone went off randomly and did not come back on for an hour with another soft reset.

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Re: What to do next with phone "locking up"/turning off on its own and performing multiple soft resets a day?
vzw_customer_support
Customer Support

ET4, having a functioning device is crucial. Let's work together to get the phone running smoothly. What is the software version? When did this start? Is there any physica/liquid damage?
ZangY_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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