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When I receive a photo message, it comes thru as a jpeg file to download, which I can't open. How can I correct this?
DBombard
Member

When I receive a photo message, it comes thru as a jpeg file, which a can't open.  How can I correct this?

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Re: When I receive a photo message, it comes thru as a jpeg file to download, which I can't open. How can I correct this?
vzw_customer_support
Customer Support

Picture messages are so important to stay in touch, DBombard. I know I rely on them from friends and family. Let's make sure you are able to review them. Go to Settings/Messages. Then make sure your MMS Messaging is turned on. Are you able to send them? Does it give you an error message?


RobinD_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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