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When is my phone shipping??

First i ordered my I phone 6 on 9/30 ,the Verizon on long island Merrick . I was told that my phone would ship on the 10/24 and coming to that day i received no email ,so then i called the store saying did my phone ship . They said my phone didn't ship and it was on backorder, i was mad. Then i asked when would it ship and they look up on the computer to see and they said they were not sure. So right now me and Verizon doesn't know when my phone should ship and i looked on the website to see my iPhone 6 states it give NO useful information. They should know when my phone should ship ,what am i paying for?All i see is people getting their iPhone 6 before Verizon. If i don't get an information of when my phone would be shipping i will be switching to at&t.This is ridiculous!!!!!

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