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When my wife and I get calls on our iPhones, both of them ring. How do we stop this?
Granbarry
Member

I have a 6 and my wife has a 6Plus.  Anytime either of our phones ring from an incoming call they both ring.  I cannot figure out how to stop this from happening.

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Re: My wife has a 6Plus and I have a 67, when a call comes in to either phone, they both ring?
bd94s10
Sr. Member

sprmankalel is correct in terms of the same Apple ID being used. The other option is to disable FaceTime iPhone Cellular Calls via the steps on this CNet article: Stop incoming iPhone calls from ringing on other iDevices - CNET - good luck!

View solution in original post

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Re: My wife has a 6Plus and I have a 67, when a call comes in to either phone, they both ring?
sprmankalel
Leader

You're signed into both phones with the same Apple ID. You need to use a different Apple ID for each phone. If you want to share the same credit card for purchases then set up Family Sharing. Make an appointment and visit an Apple Store for this assistance.

Reason #670 that I don't use iPhone. Apple made using an Apple ID waaaaaay more complicated.

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Re: My wife has a 6Plus and I have a 67, when a call comes in to either phone, they both ring?
bd94s10
Sr. Member

sprmankalel is correct in terms of the same Apple ID being used. The other option is to disable FaceTime iPhone Cellular Calls via the steps on this CNet article: Stop incoming iPhone calls from ringing on other iDevices - CNET - good luck!

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Re: My wife has a 6Plus and I have a 67, when a call comes in to either phone, they both ring?
Granbarry
Member

I was able to stop the calls from going to both phones buy 1st, going to Settings/Handoff & Suggested Apps and disabling Handoff and 2nd, going to Messages and making sure my Send & Receive was just to my phone.  It seems as though there are multiple ways besides having duplicate iTunes accounts.

Thanks for the response.....

Re: My wife has a 6Plus and I have a 67, when a call comes in to either phone, they both ring?
Weth
Sr. Leader

That is true, but then you are turning off features.  If you never plan to use handoff, Fine, but it does remove functionality of you have multiple Apple devices for you.  The ultimate cause is sharing AppleID and there are better ways to set up today (family sharing) than using the same AppleID.  It can cause other problems too.

Re: My wife has a 6Plus and I have a 67, when a call comes in to either phone, they both ring?
sprmankalel
Leader

I like how we answered the question and the provided suggestions are wrong.

Re: My wife has a 6Plus and I have a 67, when a call comes in to either phone, they both ring?
Weth
Sr. Leader

Yes, his solution is one of the more heavy handed brute force ways to fix the problem.  It is not one anyone else should consider since there are much better ways that don't limit the designed function in other areas.

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Re: My wife has a 6Plus and I have a 67, when a call comes in to either phone, they both ring?
sprmankalel
Leader

If the OP is ok with taking away functions on the phone. I just wonder if this information were given by someone at the Genius Bar, would it be heeded?

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