Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Where is the 1Gb data for each new iPhone6 added in September?
CarmelGuy
Member

We bought 2 new iPhone6's an activated them on 9/27; signed up for the 500Mb "More Everything Plan" because of the 1Gb promotional data per iPhone6.  The promotion we were sold was to be 1Gb per iPhone6/month for 24 months.  Checked usage on Oct. 9th because of data limit text messages, and have not been able to resolve the issue with Customer Service (#611).  We have been told it was a computer error and should have been added, then was told the promo was only valid with the 1Gb MEP.  Tonight, I was told  to upgrade to 1Gb plan for an additional $20/month to get the bonus.  At this point I do not trust anyone to give me a straight answer.  We do not appreciate the bait and switch on the plans to get the bonus. Any help would be greatly appreciated.

Labels (1)
Tags (1)
0 Likes