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Why can't I activate my device?
smrentz
Member

I followed the steps to activate iphone 6s plus but it did not work. when I try to make a call it says "roaming.  To purchase a card press 1...;" any ideas on how to fix it?

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Re: I followed activation steps but iphone 6s plus still won't work
vzw_customer_support
Customer Support

Congrats on your iPhone 6s Plus smrentz. Let's get your phone up and running. How are you attempting to activate the phone? You are attempting to activate on a postpay number correct? Please follow the steps in the links below and share if you are successful.

http://spr.ly/6586BPjAg

http://spr.ly/6587BPjA9

If you still need additional assistance please respond to my direct message. Thank you.
TominqueB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I followed activation steps but iphone 6s plus still won't work
vzw_customer_support
Customer Support

Congrats on your iPhone 6s Plus smrentz. Let's get your phone up and running. How are you attempting to activate the phone? You are attempting to activate on a postpay number correct? Please follow the steps in the links below and share if you are successful.

http://spr.ly/6586BPjAg

http://spr.ly/6587BPjA9

If you still need additional assistance please respond to my direct message. Thank you.
TominqueB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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