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We moved 2 smartphone lines from AT&T to Verizon on January 1 and were promised $150 for each line ($300). It's now May 14 and still no credit. The customer rep tells us it was only a promotion for Ohio Residents and not for Iowa residents. Really? I need someone from Verizon that has the ability to make this right and honor your commitment to contact us.
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BobbyN_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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When you ported in the lines, did you get a 2 year contract or are you on the EDGE program? I've never heard of a state specific promotion (especialy for port ins)
Also if you ported in on the edge program are you on a More Everything Plan?
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Yes when we ported the lines we signed up for a 2-year contract and we are on the More Everything Plan.
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JenniferH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Our service was activated at the Verizon Store and we have received 4 bills and still no credit.
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YosefT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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That is not accurate. The sales person told us before we started that the deal had been extended. We would not have switched had he told us the deal had ended. How many different ways can Verizon find a way out of their obligations. Please tell me who I need to speak to that wont giving me hoops to jump through?
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BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!