We moved 2 smartphone lines from AT&T to Verizon on January 1 and were promised $150 for each line ($300). It's now May 14 and still no credit. The customer rep tells us it was only a promotion for Ohio Residents and not for Iowa residents. Really? I need someone from Verizon that has the ability to make this right and honor your commitment to contact us.
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When you ported in the lines, did you get a 2 year contract or are you on the EDGE program? I've never heard of a state specific promotion (especialy for port ins)
Also if you ported in on the edge program are you on a More Everything Plan?
That is not accurate. The sales person told us before we started that the deal had been extended. We would not have switched had he told us the deal had ended. How many different ways can Verizon find a way out of their obligations. Please tell me who I need to speak to that wont giving me hoops to jump through?