Re: iPhone 6s Plus auto lock issue
Lukewarm81
Enthusiast - Level 2

Hello, I just restored my phone and it is still doing it. What do I do now?

Sent from my iPhone

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Re: iPhone 6s Plus auto lock issue
vzw_customer_support
Customer Service Rep

We truly appreciate your continued cooperation. How does your power button feel when you push it? Does it seem to stick or be stuck at all?
DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: iPhone 6s Plus auto lock issue
kaebfly
Champion - Level 3

Are you still under warranty? If so you may need to go to your local Apple Store (if you have one) or call Apple to initiate a warranty repair/replacement. There may be hardware damage BUT if it's water damage it won't be covered unless you have AppleCare+. If you have insurance you could use it. If you have restored your device and that hasn't worked...and you don't see any info online where this is happening to others that updated iOS then it seems like there may be a failure with the hardware such as a problem with the home key

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Re: iPhone 6s Plus auto lock issue
Lukewarm81
Enthusiast - Level 2

Yes, I replaced it early this morning. Thanks

Sent from my iPhone

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