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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
DigitalRules
Specialist - Level 1
‎05-31-2016 05:18 AM

Remember, you only have 14 days to return your phone if Verizon is not a good fit for you (90 days if bought at Costco) Otherwise you may be stuck with an expensive paper weight.

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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
skins2848
Newbie
‎06-01-2016 05:21 PM

Very little if any improvement. I can't remember if I have mentioned this previously but when I'm at work (46802) I get only one bar and it is almost always 3G and rarely ever LTE

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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
vzw_customer_support
Customer Service Rep
‎06-01-2016 06:14 PM

Hello skins2848!


I want you to get the best signal, since you now have the best wireless carrier! What zip code are you in? Is this happening indoors only?


ChristinaB_VZW
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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
skins2848
Newbie
‎06-01-2016 06:44 PM

Ok, so this will be the 3rd or 4th time I have said this. I live in 46835 and work in 46802. It is worse in 46802 and worse indoors, but even outsdoors I never get more than 3 bars and spotty slow LTE coverage. 

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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
vzw_customer_support
Customer Service Rep
‎06-01-2016 07:18 PM

Thanks for confirmation of the locations, skins2848. Let’s start some troubleshooting steps. First let’s reset the connection to the network and test. This can be done if you power your phone off, remove the SIM card for one minute, then insert the SIM card and power on. Keep us posted.


AntonioC_VZW
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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
skins2848
Newbie
‎06-02-2016 07:16 AM

I removed SIM card and put it back in. That didn't help.

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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
vzw_customer_support
Customer Service Rep
‎06-04-2016 07:28 AM

We want to get this up and running flawlessly for you. I want to verify as well, do you know if anyone else in these areas are having troubles?

LeonardL_VZW
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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
skins2848
Newbie
‎06-06-2016 06:11 AM

blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } I asked at work and most people have a strong signal. 

Sent from Yahoo Mail for iPhone

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Re: Why does my signal switch from LTE to 1x to 3G and back to LTE constantly all day?
vzw_customer_support
Customer Service Rep
‎06-06-2016 06:51 AM

I want to take a closer look skins2848. I have sent you a Private Message so I can further assist.

AmberF_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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