Voicemail to text on the iPhone is a premium charge per month. See Voicemail Comparison | Verizon Wireless
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Billrhart, we want all your device features working perfectly. In order to get this resolved we have sent you a private message to assist you further.
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!