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Why is My Verizon LTE speed Extremely SLOW
E324768
Member

When I first got my Iphone 6s LTE speed was very good. Recently (aprox. 3 weeks ago) i started experiencing EXTREMELY slow LTE speeds - below 1mbs. (0.02 - 0.30 mbs.) I reset network settings but that did not help at all. I have sheet from speedtest.net app with test results. I hope someone have a suggestion and help me resolve the issue.

Thanks

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Re: Why is My Verizon LTE speed Extremely SLOW
vzw_customer_support
Customer Support

It’s not like us to be less than optimal, E324768. You’ve taken great initiative with that Network Settings reset. Let us gather additional clues. Do you know of other Verizon customers experiencing the same where you are? The reason we ask is that we want to determine if we should be looking into the area or the device. What iOS version is your iPhone 6s on?
https://support.apple.com/en-us/HT201685


DavidH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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