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Correct Answer!
Why is my iPhone 6 randomly going to lock screen?
ELIMIL47
Member
‎12-05-2017 05:35 AM

Why is my iPhone 6 randomly going to lock screen?

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Correct Answer!
Re: Why is my iPhone 6 randomly going to lock screen?
vzw_customer_support
Customer Support
‎12-07-2017 05:59 AM

ELIMIL47, random locks would certainly become frustrating. Let's work to get to the bottom of this. Do you recall adding any new apps, games or software to the phone? Does this seem to happen when the screen has not been touched for a minute? Have you installed a new case? Sometimes we find that a case can start tapping the sleep button causing that screen to lock.

LorenB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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