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I ordered two iPhone 6's (64gb Space Gray) on 11/5 and was given a ship date of 11/21. Late in the day on 11/21, I got an email saying that they hadn't received sufficient stock to fill my order. My order was expected to ship 11/22. That was the last email I received. A call to customer service was not at all helpful - rep couldn't even see record of my order. A visit to the store was equally informative - guy said not to worry, it would ship soon. I can deal with shipping delays. What I can not deal with is no information. No communication.
Here I am on 11/26. My credit card was charged for the order on 11/24, but still no tracking number or update of any kind. What gives?
Solved! Go to Correct Answer
Oh no! i'm sorry about the lack of communication from us. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.
VanetrisC_VZW
Follow us on Twitter @ VZWSupport
Oh no! i'm sorry about the lack of communication from us. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.
VanetrisC_VZW
Follow us on Twitter @ VZWSupport
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