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Why won't my battery hold a charged when my device is plugged in?
Earningsilence

Recently I've noticed my battery will lose charge while Its plugged in and I'm using it.  I'm pretty tech savvy so I'm guessing it's either a connection issue or a battery issue. However, my battery still holds a great charge.  Any ideas or thoughts would be greatly appreciated.

Equipment: iPhone 6 Plus

Using Apple wall charger and cable

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Re: Battery won't hold charge while plugged in and in use
Earningsilence

Figured out what it was. I play a game, mortal kombat X, that pulls way too much power. Thanks

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Re: Battery won't hold charge while plugged in and in use
vzw_customer_support
Customer Support

Having a phone that won't charge is can be very frustrating Earningsilence. Lets find out why you're having issues with charging and get it resolved. Is there any damage to the phone, charger, or charging port? Have you tested your phone with different chargers?


KinquanaH_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Battery won't hold charge while plugged in and in use
Earningsilence

Figured out what it was. I play a game, mortal kombat X, that pulls way too much power. Thanks

0 Likes