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Wifi versus mobile data
petegdbolling
Member

i can't down load any thing unless I have wifi on, I can't connect to the Internet when trying Data only. I have a iPhone 6,64 gig with 45 still available on a Verizon pla, unlimited text and voice.

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Re: Wifi versus mobile data
vzw_customer_support
Customer Support

petegdbolling,

I can understand the frustration of not being able to use your data. Let's make sure we have a few settings set correctly. Please go to Settings is Airplane Mode on? If so, turn off. Then go to Cellular/Cellular Data. Make sure it is turned on.



RobinD_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Wifi versus mobile data
petegdbolling
Member

I reset my network setting on my iPhone 6 again, deleted them and then entered the password after a restart,it seems to be holding for 4G for now.

Sent from my iPhone 6

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Re: Wifi versus mobile data
vzw_customer_support
Customer Support

Thank you for all that you've done! I'm glad to see that the device is back up and running. Please let us know if any additional questions or concerns arise.
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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