I recently went to a verizon store and activated an iphone 6s, and it will only connect to 3G, not 4G LTE. I've reset the phone, network settings, and basically everything short of getting a new sim card. how can i get this phone to connect to 4G?
D273583P,
I have sent you a private message regarding this issue. We absolutely want to make sure that you are connecting to 4G. I don't know what I would do if I had such an awesome phone as the 6S and couldn't use it to the fullest. Please respond to that private message at your earliest possible convenience.
JosephT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
