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iPhone 6

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I am trying to check my order status on my iphone 6. I went into the store about a week ago and ordered the iphone 6. I logged in with my verizon to check my order status and it shows I have no orders. I then tried to use my last name and order number

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I'm having the same problem- any suggestions?

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Why was I given false info about my delivery from customer care?

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the track your order page says my phone will ship by 10/3 but I have not received an email that says my phone is being shipped or will be received soon.

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