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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
black screen wont come on only siri will talk

phone is charge black screen only. I hear siri but don't see anything wont shut down

Labels (1)
Re: black screen wont come on only siri will talk
Sr. Member

Try pressing the home button and power button for 10 seconds at the same time. This same issue happed to a friend of mine today.

Re: black screen wont come on only siri will talk
Customer Support

Good suggestion, bd94s10. Please keep us posted if this works, crissy57. You could also try to restore your device.

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