- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When I try to change my data plan it says its not able to complete the task.When I call in I never get anyone that can help me,they just transfer my call to someone that never answers. Is there anyone here can help ??
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What are you trying to change it to? What OS and browser are you using?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
from 15 to 30
windows 7
Explorer 10
also called and they couldn't do it either
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You're not late on payments are you? How far int the change process do you get before you get the notification?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you upgrade a phone which added a data plan? Then tried to switch it with another line and put a basic phone back on that line? If so then you can't remove that data plan.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
They said they were trying to go form 15 GB ot 30 GB so that's clearly a More Everything data plan.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Didn't see that post.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
cturby, I'm sorry you are experiencing problems with changing your plan. I want to make sure we get your plan updated. I have sent you a direct message. Please reply to the direct message so I can assist.
AndreaS_VZW
Follow us on Twitter @VZWSupport