Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
do not receive all texts, phone calls; outgoing email doesn't arrive

I have an iphone 6.

Missing some incoming calls - my phone doesn't ring, although the caller hears the ring on their end. Eventually the caller is redirected to my voicemail. If a message isn't left, my phone never registers the call as missed.

Text messages sent to me do not always arrive.

Outgoing emails with photo attachments do not always arrive.

Any clues? Settings I'm overlooking? Love my phone, but I need it to be consistently reliable!

Labels (1)
Re: do not receive all texts, phone calls; outgoing email doesn't arrive
Customer Support

Zimman57 We understand that you have a phone to receive calls and send text. I know that it would drive me crazy if I could not share photos. Let’s work together to make sure you keep loving your phone and it does what it should. When did this start? What message do you see when you try to send a photo text? May I have the cell make/model? Do you have data on?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!