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dropped calls in a planned condo community
lpemby
Member

I live in a planned condo community for seniors. My phone , along with my neighbors that have Verizon constantly have dropped calls.
We have talked to Verizon but nothing seems to be getting done about the problem. Help!

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Re: dropped calls in a planned condo community
vzw_customer_support
Customer Support

We always want to have you covered by our service, so you don't drop your calls, lpemby. We are here to help. 

 

What zip code are you having this issue at? Has this always been the experience at that location or was this something that recently changed? 

 

Also, we want to make sure this is not just happening indoors. We need to know this information, since it is common for the structure of a home to block or absorb cellular signals.

 

Steven_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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