Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
how can i unlock my phone, i forgot my password
lju1951
Member

I forgot my password, how can I unlock my phone

Labels (1)
0 Likes
Re: how can i unlock my phone, i forgot my password
rcschnoor
Sr. Leader
Sr. Leader

You will have to factory reset it and start from scratch. This time, choose a password you can remember.

0 Likes
Re: how can i unlock my phone, i forgot my password
vzw_customer_support
Customer Support

I am sad to hear that you forgot your password lju1951. If you are not able to log into your phone you will have to do a factory reset http://spr.ly/6589BDMCL through iTunes. Let us know if you have any more questions or concerns.


AmberF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes